Your privacy is our top priority at 11500. This document explains what data we collect, why we collect it, and how we keep it secure.
Full details on what information is collected and when.
How your data is protected using encryption and advanced security technologies.
Your right to view, correct, and delete your own information.
How cookies are used on our website and how you can manage them.
Important: This Privacy Policy applies to all services and platforms operated by 11500. By using 11500, you agree to the terms of this policy.
11500 (https://11500.biz) is an online betting and gaming platform built for people in Bangladesh. We place the highest importance on the privacy of our members. When you register on 11500 or use the site, we collect certain information — this Privacy Policy provides a complete account of how that information is collected, stored, used, and protected.
We believe everyone has the right to full control over their personal data. That's why 11500 never sells your information without your consent or shares it with third parties unnecessarily. This policy has been developed in accordance with international data protection standards.
Members will be notified of any changes to our Privacy Policy via email or platform notification in advance. Continued use of the site after such changes takes effect will be considered acceptance of the updated policy.
11500 collects the following types of information:
| Data Type | What Data We Collect | When Collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address | At registration |
| Financial Information | BKash/Nagad number, transaction history | At the time of deposit & withdrawal |
| Device Information | IP address, browser, operating system | At every login |
| Usage Data | Betting history, preferred games, session duration | While Using the Platform |
| Location Data | Approximate geographic location (derived from IP) | At the time of site visit |
We never collect or store your bank password, mobile banking PIN, or full card number. If anyone ever asks for such information, treat it as a fraudulent attempt and contact our support team immediately.
11500 uses the information it collects solely for the following purposes:
11500 never sells your personal information to third parties for marketing purposes.
We analyse usage data for analytical purposes, but this analysis is always conducted in aggregate, statistical form – never linked to individual identities. 11500 staff may access your data only for specific, approved reasons.
How long 11500 retains your data depends on the type of information and applicable legal requirements. Generally:
Even after your account is closed, certain data may be retained for a specified period for legal and regulatory reasons. This retention is mandatory and cannot be opted out of, though the data is never actively used.
Our servers are housed in secure data centres with 24/7 physical and digital security. Data backups are performed regularly and stored in encrypted form.
11500 shares your data with third parties only in the following limited circumstances, and in each case under strict contractual agreements:
Our commitment: All third parties working with 11500 are bound by strict data protection agreements and are not permitted to use your information for any other purpose.
11500 uses cookies on its website – small text files stored in your browser. Cookies are used to enhance your browsing experience and ensure the platform functions correctly.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Login sessions, security tokens, language preferences | Until end of session | |
| Remembering user preferences, display settings | 30 Days | |
| Track site visits, monitor page performance | 90 Days | |
| Fraud detection & account protection | 1 Year |
You can manage or disable cookies through your browser settings. However, disabling essential cookies may cause some features on 11500 to not function properly. If you turn off analytics cookies, we will not use your data for platform improvement purposes.
As a member of 11500, you have the following rights over your own data:
To exercise any of these rights, email us at support@11500.biz. We typically respond within 30 business days. In some cases, legal obligations may prevent us from fulfilling certain requests — if so, we will explain the reason.
11500 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any data from minors.
If we become aware that we hold personal data belonging to a minor, the account will be closed immediately and all collected data will be deleted. If you have any information regarding this, please contact us.
If you suspect a minor is using 11500, please report it to support@11500.biz immediately.
11500 uses industry-leading security technology to protect your data, and our security framework is regularly audited by independent third-party experts.
In the event of a security breach, we will notify affected members within 72 hours and take immediate action. To date, 11500 has not experienced any major security breach.
For any privacy-related questions, complaints, or requests to exercise your rights, please contact us through the following:
We take all complaints seriously. If you are not satisfied with our response, you have the right to escalate your complaint to the data protection authority in your country.
Why Millions of People Trust 11500
11500 never sells your personal information to advertisers or third parties. This is a core commitment and a fundamental part of our business model.
We collect only the information genuinely necessary to provide our services — nothing more.
The purpose for which your data is being used is always made clear. Using data for undisclosed purposes is strictly against 11500's policy.
From the moment your data reaches us to the point it is stored, every step is secured with the highest standard of encryption.
Accessing, correcting, or deleting your data – all done at your request. 11500 is the custodian of your data, not its owner.
External security experts regularly audit 11500's systems. Any vulnerabilities identified are remediated immediately.
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