Please read these rules before joining 11500. They are here to keep you protected and ensure a fair experience for everyone.
Eligibility, age requirements, and identity verification rules for registration.
All rules regarding deposits, withdrawals, and bonuses.
Rules on account security, fraud prevention, and data protection.
Policy on responsible betting practices and support resources.
Important Notice: By registering at 11500, you agree to these Terms & Conditions. Please read them carefully in full.
11500 (referred to herein as "we", "our platform", or "11500") is an international online gaming and betting platform operated specifically for users in Bangladesh. These Terms & Conditions apply to the use of the 11500 website (11500.biz) and all services offered under it.
By registering on 11500, visiting the site, or using any of our services, you are deemed to have accepted these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using 11500.
11500 reserves the right to modify or update these Terms & Conditions at any time. Members will be notified of significant changes via email or platform notification. Continued use of the service after any changes constitutes acceptance of the updated terms.
The following requirements must be met to register at 11500:
Please Note: If you register using false information, 11500 reserves the right to close your account and forfeit all funds held within it.
After registration, 11500 may request KYC (Know Your Customer) verification, which may require a copy of your national ID or passport. Completing KYC is mandatory before processing large withdrawals.
You are solely responsible for the security of your 11500 account. Never share your password, and always log out after using an unfamiliar device. Report any unauthorised account activity to our support team immediately.
The following rules apply to all financial transactions on 11500:
| Transaction Type | Minimum Amount | Maximum Amount | Processing Time |
|---|---|---|---|
| Deposit (bKash/Nagad) | ৳500 | ৳50,000/day | Instant |
| Withdrawal (bKash) | ৳500 | ৳30,000/day | 5–30 Minutes |
| Withdrawal (Nagad) | ৳500 | ৳30,000/day | 5–30 Minutes |
| Bank Transfer | ৳5,000 | ৳2,00,000/day | 1–24 Hours |
Withdrawals will always be processed to the same payment method used for the deposit. Additional verification may be required for withdrawals to a different payment method. 11500 reserves the right to place any transaction on hold for technical or security reasons.
In accordance with our anti-money laundering policy, deposited funds cannot be withdrawn directly without being wagered. The full deposit amount must be bet at least once.
All bonuses and promotional offers at 11500 come with specific terms. By claiming a bonus, you agree to the applicable terms for that bonus.
For full details on bonuses, visit our Promotions Page Visit
The following general rules apply when placing bets on 11500. Additional sport-specific rules may apply and are outlined on the relevant pages.
Once a bet is accepted, it cannot be cancelled unless it was placed at incorrect odds due to a technical error. For live betting after an event has started, specific time restrictions apply. If a match is cancelled or abandoned, stakes are generally refunded, though different rules may apply in certain cases.
The following activities are strictly prohibited on 11500 and may result in immediate account suspension:
11500 believes that betting is a form of entertainment, not a solution to financial problems. We encourage all our members to play responsibly.
The following responsible gaming tools are available on our platform:
To learn more about responsible gaming, visit our Responsible Gaming Page Visit
11500 reserves the right to suspend or permanently close any account without prior notice for the following reasons:
To close your account, please contact our support team. You will have the opportunity to withdraw any eligible funds before closure, unless the account is subject to a fraud investigation.
11500 operates under an international online gaming licence. Online gaming laws in Bangladesh are subject to change, and users are solely responsible for ensuring their own compliance with applicable local laws.
11500 is not liable for any losses resulting from technical errors, server outages, or internet connectivity issues. However, if such issues affect a placed bet, 11500 will make every effort to provide an appropriate resolution.
In any dispute relating to these Terms & Conditions, 11500's decision shall be final. However, members may appeal any matter through our complaints management process. To submit an appeal, contact us at support@11500.biz.
11500 retains records of all transactions for up to 5 years. In the event of a legal investigation, relevant information may be disclosed to the appropriate authorities.
Key highlights from the full Terms & Conditions, summarised
Registration on 11500 is strictly limited to individuals aged 18 and above. Access by minors is absolutely prohibited and remains our highest priority to enforce.
Only one account per person is permitted. If multiple accounts are detected, all accounts will be closed and all funds will be forfeited.
All deposits are instant, and withdrawals are typically processed within 30 minutes. Stay within your limits and follow the terms — no payment issues guaranteed.
Each bonus has its own wagering requirements. Please read and understand the terms carefully before accepting any bonus.
Use a strong password and enable 2FA. Never share your password with anyone. Report any suspicious activity immediately.
Identity verification (KYC) is mandatory before large withdrawals. Have your National ID ready to speed up the process.
Frequently Asked Questions from Our Members